Analysis

Analysis Produced By Kristin Patrick **//Project Description//**//:// The topic of discussion is Emphatic Listening for Conflict Resolution with concentration on educators within the school “work place”. This topic is excellent because it teaches us how to use empathy while resolving conflicts. The need for this instruction arose due to the majority of adults in counter conflict at some point. It will always be presented in the workplace and it is important to seek resolution to not just contain issues but to forget about them. To cope with the institutional problems created by conflict, and to help students and staff handle conflict better, conflict resolution has recently been legitimized as a valid topic of discussion and study. **//Needs Analysis//**//:// The problem that we are attempting to solve with instruction is how to resolve conflicts within a school workplace. Our mission is to implement strategies to eliminate violence engaged by students as well as to enforce professionalism which is shown by the faculty and staff. This instruction would allow for problems to be aired and helps unveil the root cause of the person’s anger. It also serves as a base so the learner can feel physically and psychologically from threats, danger, and can find opportunities to work or learn with others. An instructional intervention is a great solution because empathetic conflict resolution is not just able to be used in classrooms or at work but in everyday situations. Strategies would be introduced as well as guides to be implemented when one of us is angry or just feeling offended by someone. It would help the learner feel like they are in control of their environment because we are placing ourselves in their shoes. Instruction would help students learn how to manage and resolve conflict in their personal or work relationships through the use of key conflict resolution skills.